Six months on – have ‘nuisance’ personal injury and PPI calls stopped?

Six months on – have ‘nuisance’ personal injury and PPI calls stopped?

30th January 2019

Almost six months ago, in September 2018, the Government took measures to ban unwanted nuisance calls – including those from personal injury firms and Payment Protection Insurance (PPI) compensation schemes.

According to figures from the Financial Conduct Authority, British adults receive 2.7 billion unsolicited calls, texts and emails offering to help them make a legal claim for compensation per year. That’s roughly 53 messages for every adult in the UK, or one each, per week.

Typical calls are automated, not manned by humans, and include people being told they have suffered a car accident recently.

People previously had to opt out of receiving such calls, using the Telephone Preference Service, but now they should only be received if the person has opted in.

Companies that violate the new rules could be fined up to £500,000 by the Information Commissioner’s Office (ICO).

At Premier Medical, we are in favour of access to justice, and in favour making sure that people are aware of their rights in terms of making appropriate compensation claims if they have been injured in accidents that were not their fault.

However, spamming the population with 2.7bn messages a year probably isn’t the way to go about it!

However, anecdotally speaking, we still know of people who receive these calls. We’d been keen to hear if you feel that they have slowed down recently, or whether you still receive as many as ever! Let us know via our LinkedIn or Twitter pages. We’d love to hear from you.

Bear in mind that if you do receive nuisance calls, you can report them to the ICO via this link.