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Case management

Our investment in a wide range of technologies enables unrivalled levels of integration with our customers’ and clinicians’ systems.

We operate the latest Microsoft Dynamics packages, including the Customer Relationship Management system (CRM), which enables customers to decide how we interact with them, the client and our expert network across the range of disciplines and services.

The Microsoft CRM Dynamics platform provides both a high level of integration compatibility and support for electronic communication with our customers. As well as XML messaging, Premier Medical reporting also offers a range of web services to facilitate the integration of functionality into customer systems.

CRM also delivers leading-edge management information, allowing regular in-depth analysis to drive cost reduction and improve client interaction.