Vision, Mission, Values

Premier Medical aims to provide the best possible service and customer care, through our extensive range of products, services and innovative technologies. This is achieved through the values and standards we set for ourselves and are at the core of everything we do within our business and community.

Our Vision

Independent medical services you can trust.

Our Mission

Building on our clinical foundations to help customers and clients, through skilled and empowered people, expertise, innovation and technology.

Our Values

Be Premier

  • be Proactive
  • be Relationship Focused
  • be Empowered
  • be Multi-Skilled
  • be Innovative
  • be Empathetic
  • be Responsible

Our Accreditations

We hold the highest level of accreditation and comply with the Compensation Act and the Rehabilitation Code. (in bold)

Premier Medical adheres to all industry regulatory requirements, ensuring that all clients, whether they are members of the public or business partners, are provided with the highest standards of service. We are signatories to the Medical Reporting Organisation Agreement (MROA), as well as members of the Association of Medical Reporting Organisation (AMRO).

ISO 27001 – Information Security Management Certification

Premier Medical holds ISO 27001 certification, the international standard for managing risks to the security of information we hold about you. Our ISO 27001 accreditation ensures that our client and employee information is protected, it allows us to manage risks to information security effectively, and achieve compliance with regulations such as the European Union General Data Protection Regulation (EU GDPR).
Rest assured, with Premier Medical your confidential information is secure and any risk exposure is minimal. ISO 27001 also allows for secure exchange of information and enables us to positively comply with other regulations.

Disability Confident Employer

Premier Medical is a Disability Confident Employer and has been for two consecutive years. As a Disability Confident Employer, we have been recognised by the government as going that extra mile to ensure disabled people get a fair chance in our workplace.
At Premier Medical, we are committed to making workplace adjustments (where necessary) such as changes to work patterns, adapting equipment and/or work premises and providing suitable support packages. We ensure disabled workers are not disadvantaged when applying for and doing their jobs, including contracted workers, apprentices and business partners/shareholders. We are flexible when assessing people for job roles so everybody has an equal opportunity to demonstrate their skills.
Mental and physical well-being is a core element of life within Premier Medical, from our group of dedicated mental health champions and managers who understand how to provide support, we are committed to making it an important part of everyday life. Staff can reflect on their mental health in our dedicated safe spaces and talk openly with others about their own experiences. Staff wellbeing is most certainly at the forefront of the Premier Medical culture.

Expert Witness Institute Corporate Partner

Premier Medical is a Corporate Partner with Expert Witness Institute (EWI) and was the first of EWI’s current Corporate Members to be brought across to the new Corporate Membership scheme, which was launched in July 2019. The new scheme seeks to recognise those organisations which ensure the quality of their experts; ensuring they are appropriately qualified. Our staff and panel members are encouraged under this new membership scheme to develop their skills as an expert witness.
You can be assured with Premier Medical that our experts included within our directory have been fully vetted, having had their professional credentials checked, ensuring the reports they have written are compliant with appropriate regulations and are of excellent quality. When recruiting one of our experts with EWI, you are appointing an expert with the appropriate skills and experience.